There is a friendly, human understandable version of this policy here.
You’ll absolutely love our products and services.
For products you order and pay for through Clickbank, we have a 100% return policy, for upto 60 days, no questions asked. Please read their refund terms here.
For ELECTRONIC (digital) products offered through Paypal or Stripe and not including Clickbank purchases, you’re fully protected by a 100% money-back return policy for up to 72 hours after purchase.
Here’s how it works…
If for some reason you are dissatisfied at any time during the first 72 hours (3 days) after purchase, simply return all products we shipped to you, delete all digital video, audio, and text files you obtained from us, and ask for a full refund. You’ll get your money back. That’s a firm promise and commitment.
If for some reason you’re dissatisfied 1 or more days after purchasing using a multi-payment option (such as monthly subscription or 3-pay), simply ask us to CANCEL your membership and we will immediately stop any recurring billing.
For physical products, if the product is damaged in transit or not received, we will send you the product again at our expense if you report it within 30 days. Please report the issue as quickly as possible and in some cases we may ask you to return a damaged shipment at our expense. In all other circumstances physical products are not refundable (eg, “i didn’t like it” is not a valid reason for a refund).
For services, consulting, coaching, group coaching where you are unsatisfied with the quality of the final product of the service, we promise to repeat the work, free, until you are satisfied. However unless otherwise stated in the sales material, refunds are not possible for services.
In order to obtain a full or partial refund under this policy, physical products should be shipped at your expense to the address listed below, must include your purchase information (such as a copy of your receipt) so that we can make a refund, and the products should be in merchantable condition (i.e. we could resell them because they’re in good condition). Returned physical products are subject to a re-stocking fee equivalent to 50% of the purchase price.
E-mail your refund requests to support[at]yaghilabs.com. Please include the words “Refund Request” in the subject line of your e-mail.
Send your written refund requests by mail to:
Strasse des 18 Oktober 3
To serve you and other customers better in the future, we request (but do not require) that you tell us why you want a refund. We want satisfied customers.
Please remember that asking for a refund but continuing to use the products purchased from us is the same thing as stealing and may also violate applicable intellectual property rights law.
For SERVICES and live events, all sales are final unless otherwise specified.
This Returns Policy was last updated on July 5th, 2019.
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